FAQ
Frequently Asked Questions
What is the Pit Smith Pro?
The Pit Smith Pro is a cordless electric grill brush designed to power through stuck-on grease and residue. It features a rotating brush head, USB charging, and comes with a 5-piece grilling kit — so you spend less time scrubbing and more time cooking.
Is it safe to use on all grill grates?
Yes. The brush heads are designed for use on porcelain, cast iron, and stainless steel grates. Always let your grates cool to a safe handling temperature before cleaning.
What is the 60-Day Pitmaster Promise?
Simple: if you're not completely satisfied with your Pit Smith Pro within 60 days of delivery, contact us and we'll make it right — full refund or replacement, no questions asked. We stand behind every brush we ship.
What's included in the bundle?
The Summer Pitmaster Bundle includes:
- Pit Smith Pro Cordless Electric Grill Brush
- The Pitmaster's Playbook (Digital Guide)
- 2 Extra Replacement Brush Heads
- Heat-Resistant Grilling Mitt (1472°F)
- 60-Day Pitmaster Promise
- Free US Shipping
How fast does my order ship?
Orders are processed and shipped within 24 hours (business days). Standard US delivery takes 7–15 business days. All US orders ship free.
How do I track my order?
You'll receive a tracking confirmation email as soon as your order ships. Use the tracking number in that email to follow your delivery.
Can I replace the brush heads?
Yes. Replacement brush heads are available separately in our store. The Pitmaster Bundle already includes 2 extra heads to keep you ready through the whole cookout season.
Do you ship outside the US?
Currently we ship to the contiguous United States only. International shipping is not available at this time.
How do I charge the brush?
The Pit Smith Pro charges via USB. A full charge takes approximately [VERIFY charge time] and provides [VERIFY battery life] of use.
How do I contact support?
Email us at support@pitsmithco.com or use our Contact page. We respond within 1 business day.